{"id":589,"date":"2026-06-28T15:57:23","date_gmt":"2026-06-28T15:57:23","guid":{"rendered":"http:\/\/entwicklung.safecabin.ch\/?page_id=589"},"modified":"2026-10-31T15:56:11","modified_gmt":"2026-10-31T15:56:11","slug":"reiseflug-petc-tipp-maitre-de-cabine","status":"publish","type":"page","link":"https:\/\/entwicklung.safecabin.ch\/index.php\/reiseflug-petc-tipp-maitre-de-cabine\/","title":{"rendered":"Reiseflug &amp; PETC &#8211; Tipp Ma\u00eetre de Cabine"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\ud83d\udca1 Tipp Ma\u00eetre de Cabine<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Diese Situation landet fr\u00fcher oder sp\u00e4ter auf deinem Tisch \u2014 entweder weil deine Crew dich holt, oder weil du sie selbst siehst. Lass dich fr\u00fch informieren, auch wenn es \u201enoch l\u00e4uft.&#8220; Warte nicht bis die Crew am Anschlag ist.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn du \u00fcbernimmst, fang nicht dort an wo deine Kollegin aufgeh\u00f6rt hat. Neue Ansprache, ruhiger Ton \u2014 und ein konkretes Argument das die Passagierin nicht entkr\u00e4ften kann: Sie hat beim Buchen die Allgemeinen Bef\u00f6rderungsbedingungen (ABB) aktiv best\u00e4tigt. Ohne diese Best\u00e4tigung w\u00e4re Teddy nicht an Bord. Das ist keine Erfindung der Crew \u2014 das ist eine Vereinbarung die sie selbst eingegangen ist. Sag es ruhig, ohne Vorwurf: \u201eSie haben beim Buchen den Transportbedingungen zugestimmt \u2014 und der Sicherheitsaspekt gilt f\u00fcr den gesamten Flug.&#8220;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Es ist wichtig, dass dein gesamtes Team \u00fcber diesen Vorfall und die getroffene Vereinbarung mit dem Gast informiert ist. Nur so kann die Crew einheitlich kommunizieren und dem Gast klar vermitteln, dass eine verbindliche Abmachung mit dir als M\/C besteht. Das sorgt f\u00fcr ein geschlossenes Auftreten gegen\u00fcber anderen G\u00e4sten und st\u00e4rkt deine Position. Gleichzeitig wirst du als M\/C klar als F\u00fchrungsperson wahrgenommen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udca1 Tipp Ma\u00eetre de Cabine Diese Situation landet fr\u00fcher oder sp\u00e4ter auf deinem Tisch \u2014 entweder weil deine Crew dich [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-589","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reiseflug &amp; 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